Terms & Conditions

PLACING YOUR ORDER

When we receive your order you will receive an automated e-mail reply acknowledging receipt. No contract shall come into existence until we have accepted your order.  Confirmation of Order shall contain all of the information regarding the goods you have ordered.  You must immediately check the details contained in the Confirmation of Order and we advise you to print and keep a copy of it.

All products are subject to availability. We will inform you as soon as reasonably possible in the event that the goods you have ordered are unavailable. In the event that the goods that you have ordered are unavailable a full refund will be offered.

All prices are displayed on the website in either UK sterling, Euro or US dollars.  Payments can be made in either UK sterling , Euro or US dollars via paypal using a debit or credit card.  It is not necessary to have paypal account in order to complete the transaction.  If you do not have a paypal account simply click on the DON'T HAVE A PAYPAL ACCOUNT link and enter your credit card details.

 

BUYING A GIFT?

All jewellery is shipped to you beautifully gift wrapped. We are happy to handwrite a message for you and include it with the gift to be sent to your chosen recipient.  There is no extra charge for this.  Please enter your message in the ADD COMMENTS ABOUT YOUR ORDER box.

 

DELIVERY

All orders will be sent by recorded delivery and will require a signature upon delivery. Your jewellery will be fully insured, however, please note that insurance is only valid to the point of delivery and signature.

Orders can be dispatched worldwide, please see below for current delivery charges:

Europe €10 normal delivery time 3 to 7 working days.

USA and Worldwide: €15 normal delivery time 7 to 21 days.

Free postage is offered on goods ordered to the value in excess of 200 euros.

We will aim to dispatch the goods ordered by you as soon as possible after your order has been accepted by us to the postal address you have given in your order.  However, we cannot guarantee an exact delivery date and your goods may take longer to be dispatched if the goods you have ordered are not in stock at the time of placing your order or they are to be dispatched to an address outside of France.

Jewellery is shipped with insurance up until the point of delivery, a signature will be required upon delivery, please give an address where someone will be present to accept the parcel.

 

RETURN/REFUND POLICY

If you are not completely satisfied with your purchase, simply return the item or items to us in their original, unworn condition within 7 days of receipt. We will issue a refund within 28 days. For the safety of all our customers, we do not accept returns of earrings, commissioned bespoke jewellery or pieces that have been customized on your request.

If you should receive a faulty or damaged item, please notify us within seven days. We will not process claims for goods received as faulty after this period of time.

To arrange a return, or if the item you received is faulty or is not what you originally ordered, please email info@marciawadsworth.com quoting your name and order number, details of the product, the reason for return and whether you require a refund or replacement. 

The item is your responsibility until it reaches us. For your own protection, we recommend that you send the parcel using a delivery service that insures you for the value of the goods. We cannot be held responsible for returns that are lost in transit.

If you are returning an item to us for a refund or an exchange then the cost of returning the item to us is your responsibility. Your original postage costs will not be refunded unless the item you received was sent in error or is faulty (providing we are notified of faults within 7 days of receipt).

All products to be returned must be carefully repackaged in their original packing and be in an unworn condition. We will not refund goods that have been worn, do not have their original packaging or show obvious signs of abuse. Goods that are returned to us without their original packaging will be refunded less a deduction of 10%. Goods that show obvious signs of wear or abuse will be returned to the buyer at their own cost.

In the interests of fraud prevention, your refund will be issued by the same method that you paid within 28 days of receipt of the return.

 

GENERAL

These Terms and Conditions shall apply to all contracts entered into by Marcia Wadsworth Jewellery Design.  By placing your order with us you are accepting these Terms and Conditions.

Every care has been taken by us in the preparation of the content of our website, in particular to ensure that prices quoted are accurate at the time of posting the product on the website and that all products are fairly described.  However, your order may not be accepted if there are material errors in the description of the goods you have ordered or their prices.   All prices and offers are subject to change.

We have aimed to ensure that the colours of our products appearing on our website are as near as possible to the colour of the product. However, the actual colours you see will depend on your computer equipment, and accordingly, we are unable to guarantee the precise colour of the product on delivery.

To prevent any possible kind of hazard caused by magnet radiation people with heart pace-makers (or similar) should not wear jewellery with magnetic clasps. 

Solution Graphics
Marcia Wadsworth © 2013